Riad Albatoul Sarl, 32 Derb El Kebir, Ben Saleh, 40030 Marrakesh runs the Riad Albatoul and is the operator of the website https://riad-albatoul.com and thus responsible for the collection, processing and use of your personal data and the compatibility of data processing with the applicable data protection law.
Your trust is important to us, that is why we take the topic of data protection seriously and pay attention to appropriate security. Of course, we observe the legal provisions of the Federal Data Protection Act (DSG), the Federal Data Protection Act (VDSG), the Telecommunications Act (FMG) and other applicable data protection provisions under Swiss or EU law, in particular the Data Protection Act. Basic Protection Order (DSGVO).
In order for you to know which personal data we collect from you and for what purposes we use it, please note the information below.
1. Call our website
When visiting our website, our servers temporarily store every access in a log file. The following technical data will be recorded by us, as always with every connection to a web server, without your intervention and stored by us for at the latest nine months until automated deletion:
- The IP address of the requesting computer
- The name of the owner of the IP address range (i.d.R., your internet access provider)
- The date and time of access
- The website from which the access was made (referrer URL), if applicable, with the search term used
- The name and URL of the retrieved file
- The status code (for example, error message)
- The operating system of your computer
- The browser you are using (type, version and language)
- The transmission protocol used (e.g., HTTP / 1.1)
- If applicable, your username from a registration / authentication
The collection and processing of this data is for the purpose of facilitating the use of our website (connection establishment), to ensure the long-term security and stability of the system and to optimize our Internet offerings and for internal statistical purposes. This is our legitimate interest in the processing of data within the meaning of Art. 6 para. 1 lit. f DSGVO.
The IP address will also be evaluated together with the other data in case of attacks on the network infrastructure or other unauthorized or improper use of the website for the purposes of investigation and defense and, where appropriate, in the context of criminal proceedings for identification and civil and criminal proceedings against the users concerned used. This is our justified interest in the processing of data within the meaning of Art. 6 para. 1 lit. f DSGVO.
2. Registration for our newsletter
You can subscribe to our newsletter on our website. This requires a registration. As part of the registration, the following data must be provided:
- First and Last Name
- Email address
- Country of residence
By registering, you give us your consent to the processing of the data provided for the regular sending of the newsletter to the address you have specified and for the statistical evaluation of the user behavior and the optimization of the newsletter. This consent constitutes, within the meaning of Art. 6 para. 1 lit. a DSGVO is our legal basis for the processing of your e-mail address. We are entitled to commission third parties with the technical processing of advertising measures and are entitled to pass on your data for this purpose (see section 13 below).
At the end of each newsletter there is a link that you can use to unsubscribe from the newsletter at any time. As part of the deregistration you can voluntarily inform us of the reason for the deregistration. After unsubscribing, your personal data will be deleted. Further processing is only done in an anonymous form to optimize our newsletter.
3. Booking on the website, by correspondence or by phone call
If you make bookings either via our website, by correspondence (email or letter post) or by telephone call, we need the following data for the execution of the contract:
- First and Last Name
- Postal address
- Date of birth
- Credit card information
- Email address
We will only use this data and other information voluntarily provided by you (eg expected time of arrival, motor vehicle registration plate, preferences, comments) to process the contract, unless otherwise stated in this data protection declaration or you do not enter this separately. We will process the data by name in order to record your booking as requested, to provide the booked services, to contact you in case of any uncertainties or problems and to ensure the correct payment.
The legal basis of data processing for this purpose lies in the fulfillment of a contract pursuant to Art. 6 para. 1 lit. b DSGVO.
Cookies may also be used to identify you as a registered user after you have registered on the website, without having to log in again when accessing another website.
Most internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a note always appears when you receive a new cookie. On the following pages you will find explanations on how to configure the processing of cookies in the most popular browsers:
Disabling cookies may mean that you cannot use all features of our website.
5. Tracking Tools
For the purpose of the needs-based design and continuous optimization of our website, we use the web analytics service provided by Google Analytics. In this context, pseudonymized usage profiles are created and small text files stored on your computer (“cookies”) are used. The information generated by the cookie about your use of this website is transmitted to the servers of the providers of these services, stored there and prepared for us. In addition to the under no. 1, we may receive the following information:
- Navigation path that a visitor takes on the site
- Length of stay on the website or subpage
- The subpage on which the website will be left,
- The country, region or city from which access is made
- End device (type, version, color depth, resolution, width and height of the browser window)
- Recurring or new visitor
The information is used to evaluate the use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage for the purposes of market research and tailoring of this website. This information may also be transmitted to third parties if required by law or if third parties process this data in the order.
b) Google Analytics
Provider of Google Analytics is Google Inc., a holding company of the Holding Company Alphabet Inc, based in the United States. Prior to the transmission of data to the provider, the IP address will be truncated by activating IP anonymisation (“anonymizeIP”) on this website within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The anonymized IP address provided by Google Analytics within the scope of Google Analytics will not be merged with other data provided by Google. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. In these cases, we provide contractual guarantees to ensure that Google Inc. complies with a sufficient level of data protection. According to Google Inc., under no circumstances will the IP address be associated with other data related to the user. For more information about the web analytics service used, visit the Google Analytics website. For instructions on how to prevent your data from being processed by the web analytics service, see https://tools.google.com/dlpage/gaoptout?hl=en.